Fitbit Cost 5 replace is bricking the health tracker — what it is advisable know
The Fitbit Cost 5 is among the finest exercise trackers you should buy, however a brand new firmware replace seems to be bricking the system for some customers. In accordance with a number of studies, the most recent replace from Fitbit — v194.61, which began rolling out in direction of the top of June — is having some unintended penalties.
The replace is offered to obtain now and features a slew of latest advantages for the tracker, which was first launched again in 2021. New clock faces, added help for international language characters, extra train modes within the Train app and basic bug fixes are all provided as a part of the improve. Sadly, the negative effects appear to incorporate drastically draining the battery earlier than killing the system and leaving it unresponsive with a black display screen.
“I used to be working and monitoring the train, and the display screen went black. Now it fees, tracks my coronary heart fee, steps, and so on… I can inform that because it syncs with my cellphone, however the display screen is totally off,” one Cost 5 proprietor posted on the Fitbit neighborhood boards. Fitbit’s boards have a thread on the Cost 5 replace pinned to the highest. There are presently over 130 messages within the thread with Fitbit itself seemingly conscious of the issue.
“I’ve seen a few of you’ve talked about having bother with the display screen not responding or the battery draining too quick,” wrote a Fitbit moderator in a pinned message atop this thread. “Since this thread is in regards to the firmware replace, let me know should you particularly began having these issues after you up to date your Cost 5 to model 194.61″.
The moderator in query really useful the steps under as a troubleshoot for anybody struggling the difficulty:
Fitbit’s steering
- Full the three pulse restart process utilizing the charging cable.
- Observe these steps in case you are having bother to cost your system.
- Please sync your system within the Fitbit app by tapping your profile image > Cost 5 > Sync Now.
- If you cannot sync, faucet in your profile image > Cost 5 > Tile to see if a firmware banner seems and full any replace if wanted.
- If it is nonetheless unresponsive, please strive altering the clock face as nicely and verify should you’re capable of see something on the show.
Nonetheless, many have reported that following the steps outlined hasn’t labored and their system remains to be defective. Tom’s Information contacted Fitbit individually and we obtained the next response:
“We’re conscious {that a} small variety of Cost 5 customers are experiencing issues with their units. We’re presently investigating and can replace customers after we’ve recognized the difficulty. Within the meantime, customers ought to contact Fitbit Buyer Service at assist.fitbit.com to assist troubleshoot the difficulty.”
As information of the difficulty is beginning to unfold, loads of Fitbit house owners are warning others to not obtain the firmware improve till the corporate has fastened the difficulty.
The most recent replace (v194.61) for the Fitbit Cost 5 is reportedly bricking the health tracker for a lot of customers, so it’s possible you’ll need to maintain off on updating to the most recent firmware.#Fitbit #fitbitcharge #firmwareJuly 10, 2023
Sadly for a lot of Cost 5 house owners who purchased their system at launch or quickly after, the one-year guarantee can have elapsed. And the 35% low cost code Fitbit is providing as a token gesture to these affected is inflicting additional neighborhood backlash.
In any case, it’s comprehensible that many Fitbit house owners received’t be too happy with having at hand over additional cash to exchange a tool that’s seemingly been damaged by the corporate’s personal replace.
Extra from Tom’s Information
Supply hyperlink